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Housing Authority of the City of Asheville
Frequently Asked Questions
For the most updated information about your HACA status or account, please click the portal link below.
If you cannot find the answer below, please use the contact form or send us an email to info@haca.org
How can I receive immediate housing? How do I apply?
The Housing Authority of the City of Asheville is not an Immediate Housing Provider. We highly recommend that you Apply for Housing for your long term housing solution.
For immediate temporary housing, please contact United Way’s 2-1-1. In most areas of the U.S., you can dial 211 to connect with local social services and get referrals for emergency housing .
Key Code Purple & Winter Shelter Locations:
- ABCCM Transformation Village: 30 Olin Haven Way (Women/Women with Children)
- Salvation Army: 204 Haywood Street (Men)
- Homeward Bound/AHOPE: 19 N. Ann Street (Couples/People with Pets)
- Safe Shelter (Winter Shelter): 91 New Leicester Highway (Men) & 27 Balm Grove (Women/Families)
How do I find out where I am or what my status is on the waitlist?
Want to check your status on HACA’s waiting list? Contact the Resident Selection Team by reaching out to Caroline Logan at (828) 239-3532 or clogan@haca.org. You can also visit the Admissions Office at 165 S. French Broad Ave. (Aston Park Towers, first floor) during regular business hours, Monday through Wednesday from 9am to 4pm. Thursday visits are available by appointment only.
Where can I find an affordable housing list for this area?
- For a general listing of the private market rentals that are affordable and accept Housing Choice Vouchers go to AffordableHousing.com or WNC Housing Finder.
Do I qualify for the housing authority programs?
Click here to view the most recent income limits for Buncombe County. Eligibility for Public Housing is based on Very Low Income Limits, while eligibility for the Housing Choice Voucher Program is based on Extremely Low Income Limits. Additional requirements include a background check and verification that no outstanding balances are owed to HACA or another public housing agency.
I have a voucher and I want to move to Asheville. Whom do I contact?
If you have a voucher and want to port, or move with your voucher, to Asheville, contact our Admissions team at (828) 259-1222.
Do you have a program for Homeownership?
HACA has a Homeownership and Family Self Sufficiency Program. A HACA-approved home buyer training course must be passed. To learn more, contact Eric Robinson at (828) 239-3574, erobinson@haca.org.
I want to be a landlord on the Housing Choice Voucher Program (formerly known as Section 8). How can I list my unit?
To learn about next steps to becoming a landlord with the Housing Choice Voucher Program and to list your rental vacancy, contact our Landlord Outreach Team at landlordassistance@haca.org
What are the Housing Quality Standards (HQS) standards for HCV (S8) inspections?
HUD’s Housing Quality Standards (HQS) establish the minimum criteria for the health and safety of program participants. Current HQS regulations consist of 13 key aspects of housing quality, performance requirements, and acceptability criteria to meet each performance requirement. HQS includes requirements for all housing types, including single and multi-family dwelling units, as well as specific requirements for special housing types such as manufactured homes, congregate housing, single room occupancy, shared housing, and group residences.
What are the current utility allowances for the HCV (S8) Program?
Download the current utility allowances here.
How do I remove my name from the HACA Trespass List?
Visit HACA Central Administrative Offices located at 165 S. French Broad Ave, 28801 to complete a Request for Removal Form, and submit at Reception.
What are the Admission and Occupancy policies for Public Housing?
Click here for the full Admission and Continued Occupancy Policy for the Public Housing Program.
To review the full Admission and Continued Occupancy Policy for the Public Housing Program, please use the button below.
Contact
Phone
(828) 258-1222
Email
frontdesk@haca.org
Administrative Office
165 South French Broad Ave. Asheville NC 28801
HCVP Hours
Central Office Hours
Monday - Wednesday - 9am to 4pm
Thursdays HCVP by appointment only.
Please contact your case worker for an appointment.
We are an Equal Housing Opportunity Provider. We provide housing without discrimination on the basis of race, color, religion, sex, physical or mental handicap, familial status, national origin, or other protected class. To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, D.C. 20410 or call Customer Service at (202) 708-1112 (voice) (202) 708-1455 (TTY). HUD is an equal opportunity provider and employer.
In accordance with federal law and United States Department of Housing and Urban Development (HUD) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, sex or familial status. To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, DC 20410, or call (202) 708-1112 (voice) or (202) 708-1455 (TDD).
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