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Frequently Asked Questions

For the most updated information about your HACA status or account, please click the apporpriate portal link below.

If you cannot find the answer below, please use the contact form or send us an email to info@haca.org

How can I receive immediate housing? How do I apply?

The Housing Authority of the City of Asheville is not an Immediate Housing Provider.  We highly recommend that you Apply for Housing for your long term housing solution.

For immediate temporary housing, please contact United Way’s 2-1-1.  In most areas of the U.S., you can dial 211 to connect with local social services and get referrals for emergency housing .

Key Code Purple & Winter Shelter Locations:

Click Here for more Code Purple Information

Looking to know if you are on HACA’s waiting list? Contact the Resident Selection Team: Caroline Logan at (828) 239-3532 or email clogan@haca.org. You can visit the Admissions Office newly relocated to 165. South French Broad Ave., Aston Park Towers entrance first floor during regular business hours, Monday – Wednesday 9:00 AM – 4:00PM, Thursdays by appointment only.
For a general listing of the private market rentals that are affordable and accept Housing Choice Vouchers go to AffordableHousing.com or WNC Housing Finder.

Click on this link for the most recent Buncombe County income limits.  Public Housing eligibility is based on the Very Low Income Limits and Housing Choice Voucher is based on the Extremely Low Income Limits.  Other eligibility requirements depend on a background check and any monies owed to our or other Public Housing agency.

If you have a voucher and want to port, or move with your voucher, to Asheville, contact our Admissions team at (828) 259-1222
HACA has a Homeownership and Family Self Sufficiency Program.  A HACA-approved home buyer training course must be passed. To learn more, contact Eric Robinson at (828) 239-3574, erobinson@haca.org.

 

To learn about next steps to becoming a landlord with the Housing Choice Voucher Program and to list your rental vacancy, contact our Landlord Outreach Team at landlordassistance@haca.org

HUD’s Housing Quality Standards (HQS) establish the minimum criteria for the health and safety of program participants. Current HQS regulations consist of 13 key aspects of housing quality, performance requirements, and acceptability criteria to meet each performance requirement. HQS includes requirements for all housing types, including single and multi-family dwelling units, as well as specific requirements for special housing types such as manufactured homes, congregate housing, single room occupancy, shared housing, and group residences.

Download the current utility allowances here.

Visit HACA Central Administrative Offices located at 165 S. French Broad Ave, 28801 to complete a Request for Removal Form, and submit at Reception.
 
To review the full Admission and Continued Occupancy Policy for the Public Housing Program, please use the button below.
View Full Policy